Reality Relay field library

100 ways presence
changes the room.

Use this library to choose a valuable moment, understand the experience pattern and define what a pilot must prove.

Use cases: 100
Sectors: 10
Cornerstone guides: 20

Find a use case

100 use cases shown

01 / AI & digital humans

Intelligence with a place in the room.

Give agents, characters and digital experts a visible role, legible state and accountable path to human support.

10

Experience and AI teams

AI & digital humans

Give intelligent systems a visible body, a bounded role and a shared point of attention.

Hospitality and workplace operators

AI concierge

Create an always-available host that can welcome, orient and escalate without pretending to replace human service.

Brand and experience leaders

Digital brand ambassador

Turn a brand voice into a consistent physical host for launches, stores and events.

Product marketing and commerce teams

AI product expert

Let customers explore complex products through a present, conversational guide.

Learning and development teams

AI learning coach

Give learners a patient, visible coach for explanation, practice and feedback.

Multi-site operations teams

Virtual receptionist

Extend a warm, consistent front desk across locations without turning the entrance into a call center.

Museums and cultural institutions

AI museum guide

Let a collection answer questions through a clearly identified interpretive voice.

Conference and event producers

AI event host

Create a responsive master of ceremonies for schedules, transitions and audience orientation.

Language programs and training providers

AI language practice partner

Make speaking practice feel social, repeatable and safe.

Wellness and employee-experience teams

AI wellness guide

Guide low-risk routines while keeping clinical boundaries explicit.

02 / Enterprise & expertise

Scarce knowledge where decisions happen.

Move specialists, leaders and collaborators into the rooms where attention, trust and physical context carry value.

10

Service, advisory and operations leaders

Remote expertise

Bring scarce knowledge to the physical place where a consequential decision must happen.

Executive communications teams

Executive town halls

Make distributed leadership communication feel like a shared event rather than another webcast.

Design and product organizations

Distributed design reviews

Put remote decision-makers beside the work, not behind a gallery of tiles.

Enterprise sales organizations

Remote sales engineering

Bring technical depth into a customer room at the moment it changes the deal.

Service operations leaders

Field service escalation

Connect a field technician to a senior specialist without abandoning the physical task.

Professional services and internal academies

Expert office hours

Turn scarce expertise into scheduled, high-attention access across many locations.

People and culture leaders

Global team rituals

Create recurring moments of belonging for teams that rarely share a room.

Talent and executive-search teams

Presence-based recruiting

Give remote candidates and interview panels a more natural shared conversation.

Founders and corporate-development teams

Investor presentations

Deliver a high-stakes presentation remotely without surrendering the room.

Operations and incident leaders

Command-center briefings

Bring the right authority into an operational room without adding another dashboard.

03 / Retail & commerce

Products that can explain themselves.

Combine physical merchandise, remote advisors, digital storytelling and measurable customer action in one situated experience.

10

Retail experience and commerce leaders

Spatial retail

Turn products, stories and remote advisors into situated customer encounters.

Luxury retail and client-experience teams

Luxury clienteling

Make scarce craftsmanship and trusted advisors available without making the service feel remote.

Brand and product marketing teams

Product launches

Turn a reveal into a repeatable, interactive presence moment across many locations.

Wholesale and distributed sales teams

Virtual showroom

Bring a curated assortment and product specialist into markets without a permanent showroom.

Omnichannel retail teams

Endless-aisle advisor

Help customers confidently buy what is not physically stocked in that location.

Beauty brands and specialty retailers

Beauty consultation

Extend expert consultation and tutorial content to more counters and markets.

Automotive retail and mobility brands

Automotive product specialist

Bring a product authority into the showroom when configurations and technology become complex.

Fashion retail and clienteling teams

Remote fashion styling

Give customers a trusted styling conversation across locations and collections.

Collectible, jewelry and auction teams

Collectibles storytelling

Connect provenance, maker stories and specialist access to the object in front of the buyer.

Creator commerce and retail media teams

Live commerce studio

Give live hosts a spatial stage that can serve both remote and in-person audiences.

04 / Education & training

Learning that shares the room.

Bring instructors, demonstrations, characters and guided practice into a common physical learning environment.

10

Schools, universities and learning designers

Immersive classroom

Bring remote people and digital subjects into a classroom without isolating students in headsets.

Higher education and professional programs

Remote guest lecturer

Make a distant expert feel invited into the seminar rather than patched into it.

Science centers and STEM programs

Science demonstrations

Show phenomena, instruments and expert technique that cannot travel to every classroom.

Language schools and global employers

Language immersion room

Create repeatable social practice with remote speakers, scenarios and visible conversational cues.

Trade schools and workforce programs

Vocational skills training

Put expert demonstration beside the learner’s physical tools and task.

Student affairs and campus operations

Campus welcome

Give new students a friendly, consistent arrival point across large or distributed campuses.

Universities and enrollment teams

Admissions counseling

Extend personal, high-trust conversations to prospective students and families anywhere.

Museums, schools and curriculum studios

Historical character learning

Use a clearly framed character encounter to make primary-source learning memorable.

Tutoring networks and community programs

Shared tutoring room

Bring qualified tutors into supervised local learning spaces.

Public libraries and learning commons

Library learning guide

Help visitors discover resources and complete unfamiliar research or technology tasks.

05 / Health & wellness

Human guidance with explicit boundaries.

Support education, navigation, training and connection without hiding clinical limits or replacing qualified care.

10

Teaching hospitals and health-science programs

Medical education

Bring specialist explanation, anatomy and procedure context into a shared teaching room.

Health systems and community organizations

Care navigation

Help people understand where to go next without presenting administrative guidance as medical advice.

Clinical education and simulation teams

Clinician skills training

Extend expert coaching into supervised simulation environments.

Care teams and patient-experience leaders

Discharge guidance

Make approved next-step education easier to understand before a patient leaves.

Employee wellness and community programs

Non-clinical wellness check-in

Offer a clear doorway to low-risk resources without simulating therapy or diagnosis.

Pharmacies and care organizations

Medication education support

Reinforce pharmacist-approved information while preserving the pharmacist’s authority.

Rehabilitation and physical-therapy programs

Supervised rehabilitation coaching

Extend approved practice guidance between specialist visits without claiming autonomous care.

Senior living and community-care teams

Senior community programming

Bring instructors, family and cultural programming into a shared social setting.

Public agencies and community partners

Public-health explainer

Turn verified guidance into a multilingual, locally situated conversation.

Hospitals and care communities

Remote family visits

Create a more dignified shared visit when travel or health constraints keep families apart.

06 / Hospitality & travel

Service that arrives before the guest asks twice.

Extend local knowledge, language support and premium hosting while preserving the warmth and accountability of human service.

10

Hotel brands and property operators

Hotel concierge

Extend local expertise and a premium welcome across hours, languages and properties.

Tourism boards and travel brands

Destination preview

Let travelers encounter a guide, place and itinerary before they commit.

Restaurants and culinary brands

Remote chef’s table

Bring a chef, maker or producer into the dining room for a timed story and conversation.

Cruise lines and destination operators

Cruise and port welcome

Orient large groups quickly while keeping language and local support personal.

Airport and airline experience teams

Airport wayfinding host

Give disrupted or unfamiliar travelers a calm, visible source of current next steps.

Resorts and destination properties

Resort activity guide

Turn a long activity list into a confident, personal plan.

Travel agencies and premium retail partners

Travel advisor consultation

Bring specialist itinerary design into a local, high-attention setting.

Restaurant groups and culinary destinations

Restaurant story experience

Reveal ingredients, origin and craft without interrupting the service rhythm.

Airlines, clubs and premium hospitality brands

Premium lounge host

Offer consistent recognition and service discovery in distributed premium spaces.

Hotels, venues and visitor services

Multilingual guest support

Preserve dignity and service quality when staff and guest do not share a language.

07 / Culture, art & entertainment

Stories that step into the room.

Create grounded encounters with artists, performers, characters and cultural material while keeping authorship and provenance clear.

10

Artists, galleries and public-art commissioners

Living art installations

Give moving figures and digital works physical scale, grounding and a deliberate relationship to architecture.

Performing-arts venues and touring producers

Live performance encore

Extend a live artist into additional rooms or cities without presenting a remote feed as the same thing as attendance.

Museums and cultural institutions

Remote museum docent

Bring specialist interpretation to the object when a local guide is unavailable.

Themed entertainment and cultural venues

Theatrical character encounters

Create responsive character moments with clear performance and safety boundaries.

Cinemas, festivals and distributors

Filmmaker Q&A

Bring directors and cast into more screenings while preserving the energy of a room conversation.

Entertainment, sports and creator teams

Fan meet-and-greet

Scale brief personal encounters without disguising whether the participant is live or prerecorded.

Teams, venues and sports museums

Sports legend storytelling

Connect fans with firsthand stories at the place where those stories matter.

Music labels, artists and premium audio brands

Artist listening room

Pair a new recording with a present artist story and shared listening ritual.

Cinema operators and film marketers

Immersive cinema lobby

Turn the space before and after a screening into a meaningful extension of the film.

Archives, communities and heritage institutions

Cultural heritage archive

Let recorded testimony and community knowledge appear with scale, provenance and care.

08 / Industrial & field operations

Guidance beside the physical work.

Connect remote experts, procedures, simulations and operational context to the exact place where hands-on work occurs.

10

Manufacturing and service operations

Industrial maintenance

Place remote expertise and approved procedure guidance beside complex equipment.

EHS and workforce-development teams

Safety training

Rehearse high-consequence situations together without exposing learners to the real hazard.

Quality, compliance and supplier teams

Remote inspection support

Bring a qualified reviewer into a physical inspection without unnecessary travel.

Manufacturing engineering teams

Factory-floor guidance

Deliver approved changeover and troubleshooting guidance at the line.

Logistics and distribution teams

Warehouse operations coach

Support training and exception handling at a fixed operational station.

Construction and project-delivery teams

Construction coordination

Bring designers, owners and specialists into the site conversation while the condition is still visible.

Utilities and energy operators

Energy-site expertise

Extend scarce technical judgment to remote sites under strict local control.

Aerospace manufacturing and training teams

Aerospace assembly training

Teach precise, multi-step work with life-scale demonstration and supervised practice.

Quality and supplier-development teams

Quality assurance review

Create a shared, accountable review around the actual item and evidence.

Safety, resilience and public-service teams

Emergency response drills

Introduce remote roles and scenario intelligence into a shared physical exercise.

09 / Built environment & public space

Digital participation with architectural intent.

Use presence as a designed part of rooms, buildings and public processes—not a monitor added after the space is finished.

10

Architecture, engineering and owner teams

Architectural design review

Bring remote stakeholders beside a shared model and the decisions it represents.

Developers, brokers and property marketers

Real-estate sales gallery

Pair a spatial property story with a live specialist who can guide a serious buyer.

Planning agencies and community-design teams

Urban planning consultation

Make remote specialists and proposed changes easier to understand in a public room.

Civic agencies and public venues

Public information host

Replace a transactional kiosk with a visible, accountable guide and clear human fallback.

Commercial property and workplace operators

Smart-building concierge

Give building systems and services a single human-readable point of interaction.

Workplace experience and facilities teams

Workplace wayfinding

Orient employees and visitors in flexible, changing workplaces.

Design studios and home-improvement retailers

Interior design consultation

Bring a specialist into the room where scale, material and personal preference can be discussed together.

Developers, agencies and community groups

Community development hearing

Let remote experts and affected participants join a structured local process with greater presence.

Facilities and infrastructure operators

Digital-twin operations room

Connect a digital model, remote specialist and physical operations team without turning the room into a dashboard wall.

Developers, contractors and client teams

Construction visualization room

Review future conditions at architectural scale while keeping the decision-makers socially present.

10 / Personal presence & community

Connection that respects the moment.

Create shared encounters for families, communities, creators and personal guidance with explicit consent and emotional care.

10

Families, care communities and connection services

Family presence

Make a distant family member feel more naturally included in a shared room.

Pet families, artists and memorial services

Pet memory portrait

Present a cherished animal’s movement and character with care, provenance and an explicit non-live frame.

Families, event planners and community venues

Remote celebrations

Give distant guests a visible place in milestone moments without making the room revolve around a screen.

Libraries, cities and cultural organizations

Community story booth

Collect and return local stories through a visible, trusted community presence.

Creators, communities and membership platforms

Creator fan sessions

Turn a remote audience relationship into a small, scheduled encounter with clear boundaries.

Families and non-clinical care services

Remote care companion

Give a trusted remote person a stable social place in routine check-ins.

Cultural associations and community venues

Diaspora cultural events

Bring artists, elders and communities across distance into one local celebration.

Families, archives and memorial designers

Memorial storytelling

Present real stories and recordings with provenance, restraint and family control.

Community organizations and local-service networks

Neighborhood help desk

Connect residents to trusted local people and resources through a visible shared access point.

Coaching networks and learning providers

Personal coaching room

Create a focused remote coaching session with stronger attention and physical context.

Choose the first valuable moment

One room. One audience.
One outcome to prove.

A strong pilot starts with a real operating environment, a clearly defined user and a result worth measuring.